Exactly why you should use Skype for your business calls

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Like many web designers and social media addicts, I spend a exuberant amount of time on my computer. I usually tell people "if you want to get in touch with me- skip the phone and email me instead." After all, talking on the phone requires that I stop doing whatever it is that I … [Read more...]

Poor Customer Service and The Power of Social Media

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Now more than ever business are relying on word-or-mouth to generate business. However, consumers are relying on WOM to spread the word about poor customer service practices. It has become too easy to sour the opinions of hundred with a simple 140 character tweet or, as United … [Read more...]